Shipping Policy

Shipping Policy

Thank you for shopping with The Trend Locker. Please read our Shipping Policy carefully to understand how we handle deliveries.

1. Delivery Coverage

We currently deliver within Pakistan only. We do not offer international shipping at this time.

2. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation (for prepaid orders) or order placement (for COD orders). Orders placed on Sundays or public holidays will be processed on the next business day.

3. Estimated Delivery Time

Once dispatched, orders are typically delivered within 3–7 business days, depending on your location:

  • Major cities (Karachi, Lahore, Islamabad, etc.): 3–5 business days
  • Other cities and remote areas: 5–7 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

4. Courier Partners

We work with trusted courier services across Pakistan to ensure your order reaches you safely and on time. The courier partner assigned to your order may vary based on your location and availability.

5. Shipping Charges

Shipping is free of charge unless otherwise stated on the product page. Any applicable shipping charges will be clearly displayed at checkout before you confirm your order.

6. Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS or WhatsApp. You can use this tracking number to monitor the status of your delivery through the courier's website or app.

If you have not received your tracking information within 2 business days of placing your order, please contact us.

7. Delays

While we make every effort to deliver on time, delays may occasionally occur due to:

  • Adverse weather conditions
  • Public holidays
  • Strikes or civil disruptions
  • High order volumes during sale periods
  • Courier-related issues

In such cases, we will do our best to keep you informed. The Trend Locker is not liable for delays caused by circumstances beyond our control.

8. Incorrect Address

Please ensure your delivery address is accurate and complete at the time of placing your order. The Trend Locker is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address, please contact us immediately at kanwaliftikhar407@gmail.com or WhatsApp 0333 9239341 before your order is dispatched.

9. Failed Delivery Attempts

If a delivery attempt is unsuccessful (e.g., no one available to receive the parcel), the courier will typically make additional attempts or leave a notification. If the parcel is returned to us due to multiple failed delivery attempts or refusal to accept, the customer may be responsible for re-shipping costs.

10. Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan. Please have the exact amount ready at the time of delivery. We recommend inspecting your parcel before making payment to the courier.

  • COD orders are subject to availability in your area.
  • Repeated refusal of COD orders may result in future COD privileges being restricted for your account.

Contact Us

For any shipping-related queries, please get in touch with us: